At Docapedia AI, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you use our platform. By accessing or using Docapedia AI, you agree to the terms of this Privacy Policy.
1. Information We CollectWe collect information to provide and improve our services. The data we collect includes:
1.1 Personal Information:
Name, email address, and professional credentials (e.g., medical license number) during registration. Billing information (for subscription payments)
1.2 Usage Data:
Interaction data (queries, search history) for improving the user experienceDevice information, IP address, and browser type
1.3 Cookies:
We use cookies and similar tracking technologies to enhance user experience, monitor usage, and improve functionality.
2. How We Use Your Information
We use the collected data for the following purposes:
To verify user identity and ensure that only licensed medical professionals access the platform
To deliver accurate, evidence-based answers and improve our services
To manage subscriptions and process payments
To provide customer support and respond to inquiries
To monitor and analyze usage patternsTo comply with legal and regulatory requirements
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. However, we may share your data in the following cases:
Service Providers: With third-party vendors who help us operate the platform (e.g., payment processors)
Legal Requirements: If required by law or in response to valid legal processes (e.g., court orders)
Business Transfers: In the event of a merger, acquisition, or sale of assets
4. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:Access and request a copy of your dataRequest correction or deletion of your dataObject to the processing of your dataWithdraw consent (where applicable)To exercise these rights, please contact us at info@docapedia.com
Our platform may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
8. International Data Transfers
Your information may be transferred to and processed in countries outside your own. We take steps to ensure that adequate protection is in place for your data.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our platform and updating the "Last Updated" date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Docapedia AI Support
Email: support@allthingsdigital.no
